IRC recrute un Spécialiste de l’admission à l’immigration, Atlanta, GEORGIA, États-Unis

Requête nº: req12321

Intitulé de poste: Immigration Intake Specialist

Secteur d’activité: Immigration et citoyenneté

Type de contrat: Durée Déterminée

Taux d’occupation: Plein temps

Ouvert aux expatriés: Oui

Lieu de travail: Atlanta, GA USA

Descriptif du poste

 

• Answer phone calls and manage mail (USCIS correspondence) for the immigration program.
• Schedule client appointments and send reminder text messages and/or phone calls
• Conduct eligibility screenings for walk-in clients including asylees, refugees, immigrants and anyone seeking immigration legal services.
• Provide appointments and follow up on cases for immigration clients.
• Maintain a detailed, accurate and comprehensive database of walk-in clients and returning clients.
• Assist with green card and citizenship applications.
• Assist with citizenship workshops.
• Conduct monthly file review and create reports.
• Create physical files and labels.
• Maintain up-to-date knowledge and eligibility criteria for immigration legal services.
• Other tasks and projects as assigned

 

Profil

 

• Prior related professional experience required.
• Fluency in spoken and written English required. Bilingual English/Spanish highly preferred.
• Demonstrated knowledge of the US immigration system and related benefits.
• Experience working in a multicultural environment and with individuals who are Limited English Proficient (LEP).
• Demonstrated success working and communicating effectively in a multi-cultural environment is a must.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively in a fast-paced environment.
• Exceptional attention to detail required.
• Interest and ability to contribute both independently and as a key team member.
• Proficient in Microsoft Office (i.e. Word, Excel, and Outlook) and web-based applications (i.e. Google forms, Box, ETO, databases)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.