Mercy Corps recrute un Stagiaire analyste de recherche sur les résultats commerciaux de MicroMentor , États-Unis 

 

 

Mercy Corps responsibilities

For the duration of this intern assignment, the intern will receive:

  • Access to Mercy Corps online tools
  • All other tools, materials and communication requirements for this project to be undertaken

Intern responsibilities

Intern will remain responsible for all costs associated with:

  • Maintaining their personal computer which will be used for the internship
  • Accommodation, travel and living expenses
  • All other costs associated with this internship

PROJECT DESCRIPTION:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

MicroMentor is an initiative of Mercy Corps’ Innovations Team. At MicroMentor, our mission is to leverage the power of mentoring to help small businesses thrive. We do so by offering entrepreneurs direct access to a pool of committed professional volunteer mentors via an easy-to-use website, found at www.micromentor.org. MicroMentor has an expanding community making thousands of connections every year. Entrepreneurs matched with a mentor have shown significant results in terms of improved job creation, business survival, and revenue growth.

Project Context

The primary responsibility of the intern will be to work with the MicroMentor Impact & Insights team to:

  • Plan and deliver the activities related to the annual Business Outcomes Survey
  • Maximize survey response rate through coordinated incentives and email campaigns
  • Collect comprehensive qualitative data from entrepreneurs and mentors who connected on MicroMentor.

The final report you will draft is the principal deliverable that MicroMentor uses to communicate our social impact to stakeholders, and influences the success of fundraising, partnerships, and user acquisition efforts. The work of previous BOS interns is featured in our annual Impact Reports. The latest version can be found at:

https://d2win24dv6pngl.cloudfront.net/media/documents/MicroMentor_Annual_Report_2020_final.pdf

Key Activities

  • Assist in the standardization of survey design, delivery, and analysis
  • Responsible for report generation (Salesforce and MicroMentor platform) and data cleaning (Excel)
  • Conduct data collection via email surveys, phone surveys, and SMS (test optimal methods of survey delivery)
  • Share responsibility in coordinating data collection methods with a cross cultural team (may include Portland HQ, Mexico City, Indonesia, Jordan and MicroMentor customers)
  • Compile and analyze survey data to yield credible and methodologically sound outcomes (may include some statistical analysis, including in R)
  • Conduct in-depth interviews with MicroMentor members and stakeholders
  • Identify success stories and compile qualitative data in a systematic and meaningful way
  • Document the process and deliver a final written/visual report of business outcomes and recommendations for improvement to the team

LEARNING OBJECTIVES:

At the end of this assignment, the Intern will have learned…

  • Standards of outcome measurement for the microenterprise sector
  • Effective data collection techniques, including phone interviews, focus groups,  text survey delivery, and online surveys
  • How to conduct a time-bound and complex organizational impact study
  • Techniques for translating both quantitative and qualitative data into a mission-focused narrative
  • Best practices for communication and collaboration with multiple stakeholders

DELIVERABLES:

  • Achieve at least 35% survey response rate and deliver 10 success story leads
  • Document any updates to research methodology
  • Contribute to standardization and improvement of BOS processes and procedures
  • Organized analysis of data using statistically and/or academically sound methods
  • Final written report and indicator matrix detailing results of the survey in terms of mission metrics, to serve as a draft for the final published impact report
  • Final presentation of results and recommendations to the MicroMentor team

THE IDEAL CANDIDATE: 

  • BA or MA degree recently completed (no more than 1 year since graduation) or in progress, in relevant discipline required
  • Pursuing degree in economics, statistics, international development, public administration, business administration, sociology or related field
  • Experience and/or coursework in research methods, experience interviewing stakeholders and field research a plus, strong written and verbal professional communication skills desired
  • Intermediate or expert-level skills with Microsoft Excel required
  • Extra consideration given to candidates with solid understanding of statistical analysis, previous work with R, Tableau, or similar programs, as well as Salesforce
  • Have a strong interest in pursuing a related career in economic development, sociology, monitoring and evaluation, business analytics, etc.

Mercy Corps interns represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all in-country venues.

 Mercy Corps Diversity Statement

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity Statement

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

As part of our commitment to keeping our community safe and providing a safe working environment, Mercy Corps has a Covid-19 vaccine requirement for US interns based in Mercy Corps US HQ offices. Interns must be fully vaccinated per CDC requirement or have an approved exception, either (1) sincerely held religious convictions, or (2) a disability that prevents them from receiving a COVID-19 vaccination and comply with regular testing, within 10 business days of starting.  Failure to comply may impact your internship.  

Mercy Corps Headquarters: 45 SW Ankeny Street, Portland, Oregon 97204

Mercy Corps: https://www.mercycorps.org/

In your statement, you are encouraged to discuss any relevant experience, and demonstrate your interest. Your application will be reviewed by the Mercy Corps team and shortlisted candidates will be contacted directly for interviews.  

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