Avis de recrutement d’un gestionnaire, développement des partenaires H/F, Sydney, Australie
Job no: 505324
Work type: Full Time
Location: Sydney
Categories: Partnership / Account Management, Other Loyalty
About Velocity Frequent Flyer
Velocity Frequent Flyer is the award-winning loyalty program of Virgin Australia. Our vision is to become ‘Australia’s most loved loyalty program’ enabling members to engage and transact with our program through multiple channels every day. With over 10 million members, we are focused on transforming loyalty and we continue to lead the way with game changing initiatives.
The role of Manager, Consumer Partnerships reports into the Head of Consumer Partnerships. The role is integral to ensuring that the Velocity program and partners achieve their business objectives and outcomes. Your focus will be on the creation and differentiated strategies for individual partners and will define, establish, and deliver product and marketing initiatives aligned with developed strategies.
You will be responsible for:
- Develop and execute the Consumer Partnerships, partnership strategy ;
- Drive sound commercial agreements with Partners ;
- Maintaining strong Partner relationships and demonstrating the value to Partners ;
- Working closely with the internal stakeholders in Marketing, Operations, Finance and Data Analytics to ensure that a range of promotions are provided to Velocity Members throughout the year ;
- Set budget targets, report on performance, lead and manage all billing and reconciliation of Partners ;
- Assist in leading and motivating a team of Consumer Partnerships professionals ;
- Assist in building a decision framework for the acquisition of new Partners.
What we are looking for:
- Holding over 10 years’ experience within loyalty, marketing or key account management environments. You would have come from either a loyalty, commercial, Sales or Agency background ;
- Deep understanding of regulations and concepts relevant to loyalty programs ;
- Proven track record of successfully securing significant commercial partnership deals from initiation to contract closure ;
- Strong commercial acumen, with ability to lead commercial negotiations ;
- Exceptional influencing and negotiating skills, with the ability to build and develop productive and successful business relationships ;
- Proven track record in value-based selling and managing margins in competitive environments ;
- Great numerical and quantative skills which enable you to build, develop and evaluate business cases ;
- Minimum 3 years experience coaching and mentoring teams.
About Virgin Australia
2021 is an exciting time for Virgin Australia as our tourism industry begins to recover from the impact of COVID-19. Virgin Australia and Velocity Frequent Flyer took flight under new ownership last year, with a renewed sense of identity and focus on its mid-market heartland. We are ramping up our flying schedule as border restrictions ease, refreshing our offering to our core customers, and continuing to deliver the uniquely Virgin customer experience Australians know and love.
Virgin Australia team members are passionate believers in better. Every person that we come into contact with; our guests, our members, our customers, our colleagues, and the community will feel and experience better outcomes, based on the interactions we have with them.
Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia
Advertised : 20 Aug 2021 AUS Eastern Standard Time
Applications close : 29 Aug 2021 AUS Eastern Standard Time