Recruitment of Technical Service Advisor

Maintenance / Inspection / Technology



Job Description

  • Response to all the products(TOTAL&ELF brands) and technical inquiries from sales person, Key Account customer
  • Provide application solution and proposal  to internal colleagues and external customers.
  • Provide technical trainings for sales team, distributors and customers.
  • Work with HQ technical specialist or global colleagues to develop global business. 
  • Update/Conclude product/Application presentations to support sales team to expand business.
  • Collect and analyze the competitor’s technical information, such as products/specifications etc.
  • Work closely with sales team, to ensure successful application of Total Products
  • Handle customer complaint and help customer to resolve technical problems.
  • Work closely with sales team, marketing/quality department , the 3rd lab & ANAC team.
  • Keep strong relationship with Key Account’s technical or R&D teams, and try to get their formal approval.
  • Follow closely company’s AO strategy, push new product’s development.
  • Participate in company activities  as  technical expert, and give professional speech.
  • Manage own time effectively to ensure the customers visits, technical work and reports writing are carried out in efficient manner will be necessary.

Complete other jobs or projects assigned by line manager.

Candidate profile

  • College or Above, major in mechanics or automobile engineering or chemistry will be a plus.
  • Strong technical or technical service or product research background, lubricants or Auto industry will be a  plus.
  • Minimum 3 years work experience in lubricant industry experience.
  • Excellent service attitude, Adaptable to frequent business travels.
  • Excellent communication and expression skills.
  • Team work player, can work independent
  • Both Good in English and Mandarin, French is a plus
  • Self-driven/motivated with strong desire to succeed, mature, initiative, independent
  • Ability to work in team within a matrix system and under great pressure
  • Ability to learn quickly.
  • Willingness to work at a flexible schedule and undertake business travel

Offer ID




Region, department, area


Employment type

Regular position

Experience level required

3 – 6 years


Marketing & Services

About us / company profile

In the 1980s, Total became the first IOC to undertake offshore exploration in China. We have since become a key partner of the country’s energy industry, engaged in exploration and production, refining and chemicals, marketing and services, and New Energies. We forge win-win partnerships based on sharing technology and know-how and developing business opportunities with Chinese partners, both here and globally. Total China welcomes the talents who are looking for challenges and opportunities.

Job Expires


Apply here