About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The DC Ops Remote Team is responsible for performing FOTS Coordination, Physical Security reporting, verifying the Site Profiles, Asset Disposal and DC Metrics reporting.

FOTS Coordination – Review and assign FOTS shutdown and equipment disposal requests for all regions.

Monitor FOTS Coordinator and FOTS Coordinator NA Queues.

 

Activities include:

FOTS Shutdown or Maintenance Requests: These requests cover any activity that has the potential to impact the function of the datacenters or their equipment.

• Responsible for coordination of these non-EDC activities from receipt of the request through implementation of the resulting change, and related issue resolution.
• Research potential impact to datacenter, gather information required to plan the Change ticket, create the Change ticket with supporting sub-tasks, and notify all stakeholders.
• Work directly with the stakeholders to implement the change and ensure any issues encountered are properly addressed and escalated.
• During the Change execution, coordinate process activities, investigate any delays or issues encountered, document and escalate as needed.
• Coordinate with the customer and impacted support teams to: develop, test, and implement process adjustments to improve effectiveness and or efficiency; to accommodate changes to tools and related processes.
• Physical Security – Verify that the non-enterprise data centers (DC) are not accessed by unauthorized individuals. Produce reporting and Field reminders to drive updates.
• Periodic activities to be completed within specified timeframes and include Data Center Access Register – Verify that individuals with physical access to the DC are authorized and are active.
• Request DCAR from location Security on a timely basis. If the DCAR doesn’t agree with IDMS, work with Security, location SDL and DC Ops to make DCAR agree with the IDMS report.
• Uploads DCAR when DCAR agrees with IDMS.
• IDMS Report – Document the individuals authorized to access the DC. Extract and upload IDMS report to appropriate website. Event Log – Review DC security events to report unauthorized access attempts. Obtain Event Log from location’s Security in a timely manner.
• Notifies local Security of unauthorized access or attempted access.
• Uploads file with appropriate comments to website.
• Visitor’s Logbook – Insure the completeness and compliance of the Visitor’s Logbook. Performs periodic review of logbook, correcting missing/blank entries.
• Report unauthorized access to Security.
• Uploads files with appropriate notes (if required) to website.
• Site Profile – Verify the integrity and accuracy of the Site Profile data for each location.
• Performs basic datapoint checks as instructed in the Site Profile Audit document and instructs FOTS to make required updates.
• As required, team will update Excel asset lists and Visio drawings to reflect changes in the DC. DC Metrics Reports – Produce DC Metrics reports showing statistics for Site Profile, Physical Security and Tape Management.
• The Remote Team will drive DC Metrics production by producing reminder emails and progress reporting to the Field. Produce the DC Metrics reports using the appropriate website reporting tools.
• Disposal Reporting – Produce weekly asset disposal reporting for use in DC Metrics reports.
• Weekly status reporting to GDC FOTS Operations Team and customer management regarding Global Non-EDC Equipment Disposals.

 

 Job Requirements:

• Required Skills, Experience, and Certifications Knowledge of Data Center operations and industry best practices.
• Information Assurance Technical (IAT) Level of II or above (CompTIA Security+)
• A strong understanding of Visio, SharePoint, Office applications.
• For Visio editing, 2+ years’ experience in Visio, preferably in supporting top-down and elevation drawings using manufacturer-specific stencils

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.