TOR SSA C4D COVID media monitoring and rumour management Final.pdf
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, a future
How can you make a difference?
Objectives
Under the supervision of the C4D Specialist and in close coordination with External Communication, immunization , polio team, ICT4D, and relevant sections, the consultant will provide technical assistance in aspects of social media monitoring, rumor tracking and management, online listening, and support with digital/online content production and dissemination linked to immunization. In addition, he will coordinate the implementation of the social listening initiative in the region and will be involved in the co-creation work in the development of the social listening program.
Deliverables and Schedules :
| Deliverables |
Deadline |
Payment schedule |
| Deliverable 1: Regional social media monitoring and rumour management strategy, including the M&E dashboard; Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
09 October |
20% |
| Deliverable 2 : High quality digital-based C4D content and social media monitoring plans in line with the COVID-19 RCCE plans in WCAR in at least 3 CO; Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
| Deliverable 3: Strategies and mechanisms to manage rumors and effectively respond to misinformation and disinformation in WCAR CO ; Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
09 December |
20 % |
| Deliverable 4: Organize webinars (in French and in English) to reinforce capacity of COs colleagues and their counterparts on C4D online content development/adaptation and rumor management; Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
| deliverable 5: 02 Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
09 February 2021 |
15% |
| Deliverable 6: 02 Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
09 April 2021 |
15 % |
| Deliverable 7: 02 Regional monthly social media analysis of content and trends related to COVID-19 and correlated report |
09 June 2021 |
15 % |
| Deliverable 8: Regional monthly social media analysis of content and trends related to COVID-19 and correlated report:
Lessons learned and final report |
10 July 2021 |
15% |
| Total |
100% |
To qualify as an advocate for every child you will have
Education :
- Advanced university degree or equivalent experience in Statistics, Communications, Marketing, Data Science and/or Knowledge management. Training in one of these several Social Media and/or Data Science technical competencies: Social media management, Digital monitoring, Business Analytics ;
- *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
Languages : Fluency in French and English is required, with strong communication and public speaking skills.
Experience :
- At least 5 years of proven experience in social media monitoring and analysis and/or digital listening ;
- Previous experience with social media management, trend monitoring, and influencing ;
- Experience in the design and implementation of interventions on rumor management/misinformation ;
- Excellent writing skills planning and coordination skills, with proven ability to work independently.
NB : kindly fill in your profile correctly when applying on the UNICEF website. A misinformed profile will not be considered.
For every Child, you demonstrate a new idea
UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.
The functional competencies required for this post are:
Competencies :
- Formulating strategies and concepts ;
- Relating & Networking: Excellent team player, able to work on own initiative and as part of a team ;
- Persuading & Influencing: Ability to facilitate mutual understanding among partners ;
- Applying Technical Expertise in the area of communication ;
- Promoting, practicing and helping others value and respect diversity of gender, culture, opinions, values, perspectives, ideas, skills, expertise, knowledge and experiences ;
- Capable of working effectively under stress, on multiple assignments simultaneously and adapting to changing demands.
View our competency framework at : UNICEF_Competencies.pdf
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks :
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.