IT Intern
Date: 02-Nov-2021
Location: Yaounde, Cameroon
Company: Plan International
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
Plan International Cameroon IT Intern Job description
Role : IT Intern
Department : IT
Report line : IT Coordinator
Location : Yaounde
Purpose : To coordinate and provide technical support for users; and to manage and administer local ICT infrastructure.
What does the job holder plan?
ICT operational plans
ICT disaster recovery plans within the business continuity plan
Security and access control for data and network devices
Plan and manage PIIA technical services ensuring adherence to all corporate processes
What are the outputs and deliverables?
Availability and reliability of the ICT infrastructure, applications and connectivity
Provides first line support , advice and solutions to ICT users
Perform proactive tasks for ICT infrastructure and corporate applications maintenance
Facilitate information management and usage
Increase user ICT proficiency through the transfer of skills to Plan staff and communities
Collaborate with the MERL staff in the implementation of ICT4D for data gathering and tool assessments.
What does the post holder oversee?
Ensure adherence to corporate standards, design and architecture.
Escalates incidents to IT Coordinator as appropriate
Monitor software licensing and usage
Monitor IT equipment and usage
Identify user ICT training needs and highlight these to IT Coordinator
To whom does the job holder report?
CO IT Coordinator
Criteria for Success
Meet agreed service and support levels
ICT users are satisfied with the service provided to them
Improved ICT proficiency amongst staff
What are the primary linkages for this post?
Country IT Coordinator
Collaborate with users of ICT services and systems to ensure they receive timely services
Leadership Attitudes & Behaviours
Have a positive attitude towards Teamwork and collaboration with other team members
Supportive and encouraging to others.
Eager to be part of solution of a problem.
Manage customer relationships and service
Capability to communicate ideas and technical information to a non-technical audience
Promotes high performance by all staff
Networking, sharing information and best practices
Skills Specific to the Post
Capability to coordinate and cooperate within interdisciplinary teams
Able to prioritise work effectively for execution with limited resources
Problem solving and decision making
ICT4D trends, applications, and technologies
Training and communication skills
Strong analytical skills
Qualifications and Experience
BTS/DUT/HND or equivalent in Computer Studies with 2 years working experience;
Proven ability and experience in setting up LANs and telecommunications networks;
Experience of supporting LANs, SQL Server, and email server administration;
Experience of Microsoft Server administration;
Experience in managing and implementing information systems and supporting technologies;
Experience in training and mentoring staff in ICT4D;
Experiennce in digital data collection tools.
Plan International’s Values in Practice
We are open and accountable
Promotes a culture of openness and transparency, including with sponsors and donors.
Holds self and others accountable to achieve the highest standards of integrity.
Consistent and fair in the treatment of people.
Open about mistakes and keen to learn from them.
Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact
Articulates a clear purpose for staff and sets high expectations.
Creates a climate of continuous improvement, open to challenge and new ideas.
Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
Evidence-based and evaluates effectiveness.
We work well together
Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.
Develops trusting and ‘win-win’ relationships with funders, partners and communities.
Engages and works well with others outside the organization to build a better world for girls and all children.
We are inclusive and empowering
Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.
Develops trusting and ‘win-win’ relationships with funders, partners and communities.
Engages and works well with others outside the organization to build a better world for girls and all children.
Physical Environment
May be “typical office environment”; note if heavy lifting, climbing, excess travel, etc.
Level of contact with children
Mid contact: Medium interaction with children during field visits, events and campaigns.
Closing Date: 08/11/21