MSF Belgique recrute un(e) Responsable de l’engagement communautaire à Abidjan en Cote d’Ivoire.

 

 

 

 

Main responsibilities

Cycle of Knowledge Management

  • Define the Community Engagement framework, vision, and ambitions in line with the Strategic Vision of the Medical Department, and the department’s identified priorities and plan its implementation.
  • Supporting operational teams in applying principles of community engagement in their projects, and throughout the humanitarian project cycle.
  • Propose and define multi-years priorities according to the medical department planning and WaCA Strategic Plan.
  • Provide technical oversight for projects and missions, strategic direction and ensure appropriate support for the implementation of the community engagement during the moments in the humanitarian response.
  • Build a summary and assessment of lessons learnt by conducting a capitalization on previous work on community engagement done at MSF WaCA Missions (studies, evaluations, guidelines, outcomes from stand-alone projects across all missions and projects, etc.).
  • Develop and implement a monitoring framework on Community Engagement
  • Develop a capacity building program and community of practice across all missions.
  • Work with the HR department to adapt the job descriptions for different profiles, to include the roles and responsibilities related to integrating processes of community engagement.
  • Conduct operational research using a mix of approaches to document the entire humanitarian program gaps and its outcomes for improvement.
  • Build networks and relationship building with the different departments, operational centres, intersectional actors to reach the aforementioned goals.
  • Use different digital tools to disseminate considering the challenges we face in different territories regarding connectivity, privacy.
  • In close collaboration with the healthcare quality improvement Manager, identify relevant or actionable elements of healthcare knowledge for community engagement processing, and dissemination.
  • Identify best practices for the knowledge repositories of the Department and implement them whenever is possible. motivation, development, and internal communication of the staff in the project under his/her responsibility, to ensure having the appropriate team in terms of size, capabilities, and skills.
  • Reporting any irregularities to the medical coordinator and PMR in addition to NAM, MAM, supervisors… and develop actions plan with field teams.
  • · Producing community engagement reports with information and recommendations for the medical periodic reporting.
  • Work with innovation team on initiating new initiatives for community engagement and use of technology.

Job requirements

Education

  • · Educational background in social sciences or public health.
  • · Medical and paramedical professionals may be considered, but they must have prior work experience with community engagement and participatory processes in medical-humanitarian contexts.
  • Master’s Degree preferred.

Competencies

  • Excellent Strategic Vision skills;
  • Communication skills;
  • Good Leadership skills;
  • Strong Development skills;
  • Strong Service Orientation skills;
  • High level skills in Teamwork and Cooperation.

Professional experience required

  • At least 3 years of experience working with community engagement or participatory processes in medical-humanitarian settings;
  • Minimum 3 years of Project management experience in the field with MSF (or other similar organisations);
  • Experience in capacity building and/or training development is an asset.
  • Experience in change management is a strong asset.
  • Experience in monitoring and evaluation is an asset.
  • Experience in applying qualitative approaches is a prerequisite.
  • Experience with a mentoring approach, the demonstrate ability to accompany teams and persons in their practice.
  • Experience in the creation of learning materials and training people is preferable.

Languages Skills

  • Working proficiency in English and French.

Computer Skills

  • MS Office suite (mainly MS Word, Excel and Powerpoint).

Deadline: 17th November 2023 18:00 GMT

Application process