Avis de recrutement : Mercy Corps recherche un(e) Coordinateur principal, Recherche et apprentissage – Washington, DC ou Etats-Unis à distance.
As Mercy Corps’ portfolio of research projects, grants, contracts, and partnerships grows, so does the Research and Learning team’s need for administrative support to effectively and efficiently manage these to ensure high-quality and impactful research. The Senior Coordinator plays a key role in ensuring awards comply with donor and Mercy Corps regulations, contributing to award outputs, communicating internal and external program information and drafting program reports, liaising with other departments within Mercy Corps, such as the Program Teams and Technical Support Team, and providing procurement, logistical, and administrative support to all activities including technical events, both virtual and in-person. The position also contributes to ensuring effective internal communications and planning for the Research and Learning team.
FINANCE & COMPLIANCE MANAGEMENT
- Support Research and Learning Team award managers with the assembly, review and editing of required donor reporting and documentation per award filing structures and reporting deadlines to be submitted to the Grant and Information Tracker (GAIT) database, the shared drive, the Digital Library and donor tracking systems as requested
- Support Research and Learning team procurement requests ensuring adherence to Mercy Corps and donor procurement and financial policies and procedures.
- Facilitate contracting process for the hire of technical consultants through the existing Master Service Agreement (MSA) or other standardized Mercy Corps procurement processes, including drafting, review and submission for all information required for compliance including but not limited to Scopes of Work, Task Orders, budgets, etc.
- Ensure that requests for payment and/or invoices from, e.g. consultants, field teams, and partners, are accurately completed and submitted to the Accounting and Finance team for processing and budget tracking purposes.
- Remain current on existing, updated or new Mercy Corps policies as needed and support Research & Learning Team leadership and team to comply.
- Proactively provide logistical support for technical and knowledge sharing meetings and events with implementers and donors, in person as well as virtually.
- Provide ad hoc logistical support to travel requests to Research and Learning Team members and consultants
- Provide surge capacity on administration of the MSA on an as-needed basis
- Provide administrative support to other aspects of the grants/contracts to the Research and Learning team leadership, as requested.
KNOWLEDGE MANAGEMENT & COMMUNICATIONS
- Maintain up-to-date award information in Mercy Corps’ online knowledge management tools.
- Edit knowledge products (blogs, research briefs, reports, etc.)
- Organize and regularly update Research and Learning Team shared drive
- Coordinate development and dissemination of quarterly Research and Learning Team newsletter.
- Support other internal planning and communications on behalf of the Research and Learning Team, including for regular team meetings, retreats, and special initiatives.
RESEARCH & LEARNING TEAM SUPPORT AND COORDINATION
- Regularly contribute to Research and Learning team priorities and initiatives, including team meetings, team planning/strategy setting, annual work-planning and DEI objectives.
Reports Directly To: Director, Research and Learning – Resilience
Works Directly With: Research & Learning team leadership (Senior Director for Research and Learning, Director of Research and Learning for Migration and Climate, Director of Research & Learning for Peace and Governance, Research Lead – Climate), HQ Program Officer, Finance Manager, Program Officer – Program Performance & Quality Unit.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- 3+ years of demonstrated experience in providing high-quality program assistant and administrative support to complex teams at a distance required or BA/S in international development or other relevant social science, and/or practical international field experience preferred
- Proven ability to communicate effectively with colleagues from various backgrounds and cultures
- Excellent English verbal and writing skills
- Proficiency with MS Office software (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Slides) and other web-based communication platforms (e.g., Adobe Connect, Zoom, Google Meet, etc.)
- Prior NGO or international development experience, including experience with logistical procedures and knowledge management
- Proficiency in a foreign language preferred, particularly French, Spanish and/or Arabic.
- Prior work experience with USAID and/or FCDO-funded projects preferred.
- Knowledge of relevant technical sectors, e.g., food security, resilience, emergency relief, agriculture, natural resource management or alternative livelihoods, preferred.
- Knowledge of communication tools, such as MailChimp, and interactive tools, such as MentiMeter, preferred.