WHO is looking for Senior Operations Officer – (2002556)
Grade: P5
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): 2 Years
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Job Posting: Jun 18, 2020, 3:08:09 PM
Closing Date: Jul 17, 2020, 10:59:00 PM
Primary Location: Multiple locations
Organization: AF/GMC General Management and Coordination
Schedule: Full-time
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Objectives of the programme
Country Management Support Units (CSUs) have been established in the organizational structure to provide support for Managers and staff to fully assume their responsibilities to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters.
Purpose of the position
Under the direct supervision of the WHO Representative (WR), and the overall guidance of Director, General Management Cluster (GMC), the Senior Operations Officer acts as an expert advisor on all aspects of the WHO Country Office (WCO) management and operations in large Country Offices with complex and challenging programmes and operating environment (security and humanitarian contexts). The Senior Operations Officer is responsible for strategic financial and human resources management, efficient procurement and logistical services, and ICT in consistency with WHO rules and regulations. The Senior Operations Officer provides overall coordination of administrative and support services to the WHO Country Management Support Unit and ensures the provision of the full range of services covering all end-to-end processes to be implemented in and outside GSM. The incumbent sets the standards to maximize the WCO performance in operations demonstrating capacity for innovation and creativity. He/she provides advice to the Country Office Management on adjustment of operations, considering changes in the operating environment. The Senior Operations Officer will be accountable for fiducial integrity of WHO’s funds and assets. He/she will ensure efficient, cost-effective and transparent utilization of resources. He/she will contribute to resource mobilization. The Senior Operations Officer is a member of country senior management team.
Description of duties
These duties are generic and may vary from one Country Office to another.
Ø Lead an integrated operations function through provision of oversight, guidance and expert advice on all aspects of operations and administration (finance, budget, procurement, human resources, ICT, assets and inventories, travel and meetings, logistics, work planning and programme management), Specifically:
• Strategic and efficient management of financial resources, establishment of strong financial controls and implementation of financial policies, rules and regulations;
• Implement a results-based budgeting approach using criteria such as value for money;
• Oversee country office cash management processes and payments; timely accounting and reconciliation of all transactions, security for cash assets on site, in coordination with the GSSC;
• Oversee country office compliance with rules and regulations in procurement and contract management strategies;
• Manage WHO assets, facilities and logistical services;
• Ensure compliance with human resources policies and strategies; support management in ensuring optimal staffing in line with approved human resources plans;
• Take full lead in the administrative running of various conferences, workshops and meetings for the office;
Ø Advice the WR on operations cost effectiveness; propose creative recommendations to emerging complex challenges where no precedents exists;
Ø Improve programme delivery by developing and implementing risk informed operational strategies and plans; ensure coherence in operation planning and performance monitoring;
Ø Oversee internal and external audits; ensure implementation of audit recommendations; establish relevant internal controls;
Ø Set the strategic direction of the operations team by establishing annual work plan; objectives, performance indicators and expected results; build capacity through coaching and mentoring in all aspects of operations management;
Ø Ensure timely submission of financial reports to donors; liaise with technical staff in ensuring quality and accurate reporting by Ministry of Health and other Government partners, on funds advanced under the Direct Financial Cooperation mechanism. Coordinates with technical staff on reports on funds advanced to implement programme activities under the Direct Implementation mechanism;
Ø Lead operational support to emergency preparedness and emergencies including implementation of “Surge Capacity”. Inform and update all staff members in the country office on security related issues and emergency operations;
Ø Contribute to development and implementation of new internal policies & procedures on financial management and provide direction to Operations staff on building strategies and policies to develop best practices of financial resources within the Office;
Ø Efficient implementation of security measures mandated in the overall Security Plan;
Ø Network and build strong partnerships internally within the Organization and externally with vendors and other service providers to ensure efficient operations;
Ø Play a leadership role in the UN inter-agency Operations Management Team representing WHO and providing inputs to attain efficiencies and effectiveness towards One UN initiative and reforms;
Ø Represent the Organization in internal and external meetings including inter-agency networks of operation management.
Ø Perform any other duties as assigned by the supervisor.
Required qualifications
Education
Essential: Master’s degree in Accounting, Business Administration, Financial Management or related field or Public Health.
Desirable: Professional certification in accounting (CA, CPA, etc.).
Experience
Essential: At least 10 years of professional experience in finance, budgeting, accounting, administration, programme management, Human Resources Management, Procurement and/or Travel. Experience providing advice to senior management and managing diverse teams.
Desirable: Professional certifications in Finance, procurement or HR. Good knowledge of WHO programme management and end-to-end business processes as designed in the Global Management System; Experience in project management, ideally in the UN System and/or a public health context; Good knowledge of GSM System or similar ERP Systems; Experience with staff training in the use of management information systems.
Functional Skills and Knowledge
• Good knowledge of Results-Based Management framework and related business processes;
• Strong expertise in accounting, budget and finance;
• Knowledge of Oracle projects and Oracle Financials or similar Enterprise Resource Planning (ERP) applications and systems.
• Sound knowledge of the Organization’s policies and practices, as well as project management principles and their application;
• Strong managerial experience;
• Ability to deliver during emergency and crisis situations;
• Ability to act independently and exercise sound judgement;
• High level of organizational and analytical ability, combined with good oral and written communication skills;
• Proven ability to maintain and establish excellent interpersonal working relations, teamwork skills and ability to work with competing priorities under pressure;
• Excellent knowledge of Microsoft applications (e.g. Excel, Word, PowerPoint, etc) with an emphasis on Excel or a similar workbook application
WHO Competencies
1) Communicating in a credible and effective way
2) Producing results
3) Moving forward in a changing environment
4) Ensuring the effective use of resources
5) Promoting WHO’s position in Health leadership
Use of Language Skills
Essential: Excellent knowledge of English
Remuneration
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 88,162 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.
Additional information
• This vacancy notice may be used to fill other similar positions at the same grade level
· Only candidates under serious consideration will be contacted.
· A written test may be used as a form of screening.
· In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
· Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
· For information on WHO’s operations please visit: http://www.who.int.
· WHO is committed to workforce diversity.
· WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
· WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
· Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
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