Avis de recrutement : CONCERN recrute un(e) Responsable du développement commercial et de la capitalisation des connaissances au Liberia.

Your purpose:  This is an exciting opportunity to work with an international NGO focused on supporting extremely poor and vulnerable communities to achieve greater resilience and lasting improvements to their lives.

The Business Development and Knowledge Capitalisation Manager is an important new position within the Concern Worldwide in Liberia team. S/he will identify and track donor opportunities, create connections with new in-country donors particularly trusts, foundations, and private sector, assist in the development and update of the Liberia funding strategy, and play a leading role in proposal development for all funding opportunities including unsolicited expressions of interest, concept notes and proposals.  S/he will work to network with other agencies on potential collaborations and consortia. S/he will also lead on creating communication materials and knowledge capitalisation products, building on the impact, learning and knowledge from programme work in coordination with the MEAL advisor and lead in effectively utilising this to advance the aims and objectives of Concern with key external stakeholders.

Concern currently operates Food and Nutrition Security, Livelihoods, and WASH programmes. It operates mainly in two counties, Grand Bassa and Rivercess with an increasing but small presence in the Southeast counties and some Northern counties as well.

You will be responsible for:

Funding Strategy Development and Implementation:

• Lead the regular updating of the Liberia funding strategy, analysing funding gaps and proposing means of addressing these. With the support of the IFSU and other Concern colleagues in business development and fundraising in Ireland, UK and USA, identify prospective donors, with a particular emphasis on building effective relationships with ‘non-traditional’ donors including development banks, trusts, foundations and private sector.
• Lead on actions identified in the funding strategy, and create networks and potential collaborations or consortia, including regional programming, in close coordination with the PD, CD and RD.
• Research and analyse funding opportunities and constantly monitor donor, government, UN agency, etc. changing priorities. With the Grants & Information officer, track and share relevant calls for proposals and ensure they are up on the Grants Management System (GMS).
• Working closely with the CD and PD , actively support in the planning of donor engagement initiatives and processes.
• Support in the development of Concern’s wider Country Strategic Plan (CSP) for Liberia and its ongoing implementation and review.

Donor Engagement:

• Organise and participate in donor engagement meetings in collaboration with the CD, PD, and other relevant managers/staff in Liberia, head office and Sierra Leone colleagues.
• Provide expertise in effective positioning of Concern and preparation for specific opportunities with institutional donors (government and inter-governmental award issuing organizations, as well as foundations, corporations and other awarding non-governmental organizations).
• Working with the relevant Programme Coordinators, MEAL advisor and Grants and information officer, coordinate and seek input on generic expressions of interest, concept notes, briefing notes, and programme factsheets to be used in donor meetings and visits.
• Support senior management to cultivate and strengthen institutional relationships with donors, partner organizations, non-traditional donors and other stakeholders.

Proposal and Bid Development:

• Reporting to the PD, ensure the effective coordination of the development of concept notes, proposals, contract bids, and other submissions to donors – ensuring the effective engagement of key programme and other staff in Liberia and drawing on technical support from head office. (As appropriate, this may mean the Business Development and Knowledge Capitalisation Manager acts as overall coordinator or plays another supportive lead role in the submission development team).
• If requested, coordinate medium to large and multi-country proposal development processes to ensure timely submission of high-quality proposals that are responsive to donor rules & requirements and Concern’s policies, strategies, technical and other standards.
• With the Country Financial Controller (or other senior finance team colleagues), lead and support proposal budget processes and propose recommendations to ensure competitive proposals are put forward.
• Lead in the development of consortia applications (where Concern is the lead agency) and in developing Concern’s portion of and contribution to such applications (where Concern is a member).
• Serve as a lead or support writer on proposals and bids, contributing technical and non-technical input as appropriate/necessary. Integrate inputs from Concern staff and partners into a clear, responsive, high quality and coherent proposal/bid which demonstrates a compelling vision/purpose and competitive content and presentation.
• Lead in developing Expressions of Interest, Concept Notes and unsolicited proposals based on solid programme approaches and identified development/humanitarian and funding gaps
• Support in ensuring that proposals & contract bids etc. are developed in a participatory manner and that the design process adheres to Concern’s commitments under the Core Humanitarian Standard (CHS). Support in ensuring this adherence to the CHS throughout the other stages of the project cycle management process.
• Prior to submission to the PD for final review, participate in the review of drafts of proposals and other types of donor submission documents and ensure incorporation of feedback and responses to reviewers with the aim of achieving as high a standard of quality as possible.
• Keep abreast of changes in Concern’s policies, strategies etc. and the evolving national and international context to ensure that proposal and bid development incorporate and reflect up to date best practice and approaches.

Knowledge Capitalisation:

• In close collaboration with the MEAL Advisor, lead on the generation of high quality communications materials using our M&E data that demonstrate the impact of Concern’s work and learning, including briefing sheets, audio/visual material, learning papers etc.
• Support in updating Concern’s new Digital Workplace, as well as the Knowledge Exchange and importantly the outward facing Knowledge Hub with Concern Liberia’s work
• Collaborate with communications and fundraising teams in Ireland, US and UK to develop materials for donors.

Internal Engagement:

• Train and mentor relevant staff in proposal development, external representation to donor and partner organizations, government institutions, UN agencies, etc., intelligence-gathering, and promotion of Concern’s work within their roles – as may be required, or support others leading such training.
• Play a supporting role in the maintenance of an effective knowledge management system to capture and share lessons learned within Concern and further afield – including contributing to the development and effective use of Concern Worldwide’s new Digital Workplace, the Grants Management System (GMS), and other knowledge exchange and management initiatives.

External Engagement:

• Promote and protect the reputation of Concern in external settings, contributing to the effective communication and consistent presentation of the organisation’s experience and expertise, and that we are looked upon as a professional organisation, guided by policies and our Code of Conduct & Associated Policies.
• Support the development and implementation of Concern’s Advocacy & Communications Strategy in Liberia within your role.
• Support and guide identification of partners and negotiation of Concern’s role in proposal consortia, ensuring a competitive position that adheres to the Concern’s values, policies and strategic direction.
• Working with the CMT and MEAL advisor, support the Grants and information officer in the development of high quality communications materials and the organisation of visibility events to support Concern’s advocacy and public communications work in Liberia.

Accountability

In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
• work with relevant colleagues  to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
• work with relevant colleagues  to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Other:

• Within your role, and supporting CMT and other relevant management staff, adhere fully to and promote Concern’s Code of Conduct & Associated Policies and other key Concern policies (including Equality, How Concern Understands Extreme Poverty (HCUEP), Approach to Emergencies, Anti-Fraud policies) within the organisation.
• As a humanitarian organisation, all staff are required to engage in / support emergency response work as needed (training and other support to be provided as appropriate). Actively participate in the periodic updating of Concern’s Preparing for Effective Emergency Response plan in Liberia.
• Contribute to the ongoing reviews and updating of Concern in Liberia’s Security Management Plan (SMP), the country strategic plan, and other cross-organisational Concern initiatives.
• Any other tasks as may be mutually agreed with the Programme Director and /or the CD.

Your skills and experience will include:

Essential:

• Bachelor’s degree in international development, humanitarian studies, international relations, or a related field. A Master’s degree in a relevant subject is desirable.
• Minimum three years of relevant international development experience, with at least two years’ experience in a developing country.
• Demonstrated experience of effectively positioning his/her organization for new funding and productive institutional relationships with donors, UN, government and a range of partner organisations, etc.
• Experience of leading and producing competitive proposals in programming contexts similar to that faced by Concern in Liberia.
• Demonstrated experience of coordinating multi-disciplinary proposal development teams and processes to produce very high quality concept notes, proposals, bids, etc. under tight deadlines.
• Comprehensive familiarity with a broad range of institutional donor priorities/strategies, rules, and requirements (familiarity with EU, FCDO and USAID regulations, policies, procedures and priorities is advantageous).
• Experience of working in, coordinating/leading consortia or other forms of partnership implementation.
• Excellent communication and presentation skills and fluency in English – both written and verbal.
• Demonstrated ease and familiarity with relevant computer software packages – MS Office (Excel, Word, PowerPoint, etc.), information management systems, communications software, and graphic design software, etc.
• Strong facilitation and training skills.
• Able to work on own initiative, a high level of critical thinking with strong and problem-solving abilities.
• Good team player, flexible and culturally sensitive.
• Proven ability to work calmly in a high-pressure environment.

To apply: all applications should be submitted through our website at https://jobs.concern.net by closing date.