Avis de recrutement : MSF recrute un(e) Responsable en qualité des soins du MST basé au Royaume-Uni.

 

 

 

 

 

 

GENERAL CONTEXT

Médecins Sans Frontières/Doctors Without Borders (MSF) is a medical humanitarian organization that provides medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. MSF operates in over 70 countries around the world, providing medical care, advocacy, and humanitarian assistance to those in need. MSF OCBA is part of the larger MSF movement, is headquartered in Barcelona (Spain) and 3 Decentralized Operational Units in Dakar (Senegal), Nairobi (Kenia) and (Amman (Jordan) and has projects in more than 20 countries across Africa, Asia, Latin America and the Middle East.

MAIN PURPOSE

To provide practical technical support to (para)medical activity managers and other relevant functions in MSF missions in his/her area of expertise and to contribute to capacity building of field staff through the application and transfer of medical-technical know-how according to MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population.

ACCOUNTABILITIES

In collaboration with the Medical Coordinator and under the supervision of the HQ referent provide practical support in the applicable health care area to activity managers in accordance with Terms of Reference agreed for each assignment, normally comprising the following responsibilities:

  • Supporting the activity manager(s) in the practical implementation of program activities, including the formulation of (para)medical protocols and/or orders, strategies, planning, interaction with external actors (e.g. authorities, health committees), the correct sizing and composition of the HR set-up, etc.
  • Carrying out a functional evaluation in the specific (para)medical area, assessing quality of care, practices and organization within the framework of MSF standards in order to identify the main areas for improvement in the provision of the relevant health care at the different structures.
  • Initiating and overseeing the implementation of the improvement plan based on the recommendations arising from the assessment (including objectives, priorities, strategies and tools to realize the strategy).
  • Supporting and guiding the field teams with the implementation of (new or revised) protocols, (para)medical devices/materials etc. and/or best practices in line with MSF frameworks.
  • Upon request of the hierarchical manager and in coordination with the relevant technical referents in HQ, develop new policies, tools, protocols and SOPs related to his/her area of expertise (with a local, regional or even global approach).
  • Surveillance & monitoring: assisting the field team with ensuring an adequate set up for data management (data collection), monitoring and analysis, including the implementation, monitoring and analysis of qualitative and quantitative indicators for the activity.
  • Monitoring and ensuring compliance with MSF protocols and standards for the area of expertise and provide guidance and advice when necessary.
  • Contributing to capacity building by:
    • Identifying training needs and contributing to the definition of training content for the area of expertise.
    • Coaching the activity manager(s) or other relevant functions, facilitating team training and providing on-the-job training to clinical/(para)medical officers on fundamentals related to area of specialization according to MSF standards to ensure best practice is delivered.

Contributing to the continuous learning and development of the (para)medical department in order to improve health care practices through:

  • Drafting reports and action plans following field visits to capture experiences, “lessons learnt” and the quality and status of the integration of the relevant health care component into the mission.
  • Contributing to the research & development of field tools, practices, guidelines and policies based on insights gained in the job.
  • Developing and maintaining knowledge of practices and approaches within the area of expertise, and to share this knowledge with others to enhance operational effectiveness.

Providing direct field intervention:

  • Upon request, participate in emergency operations.
  • Other:
  • Upon request from the Hierarchical Manager, participate in congresses, workshops, seminars, etc.

MAIN RESPONSAILITIES, FUNCTIONS AND TASKS

  • In close collaboration with the Medical Referents for Quality of Care , Hospital Management, Patient Safety and other concerned advisors or OCBA Hospital Platform members, supporting the systematic/regular implementation and/or consolidation of standing hospital management committees following the specific MSF OCBA Kit for this purpose: hospital activities management committee (HAMC), in-hospital mortality committee (i-MC) and Infection Prevention Control Committee (IPC) and Antibiotic Stewardship Committee.
  • Promoting a quality of care and patient safety culture among all the staff in the project, always through the use of safe and open spaces for discussion. “Non-blaming, non-shaming” will be the premise of his/her work on the field.
  • Supporting the design, implementation and follow up of improvement plans including objectives, priorities, strategies and tools, and supporting the definition of roles and responsibilities for the implementation and follow up of those plans.
  • Using and integrating simulation as a Quality-of-Care Improvement methodology in the field.

REQUIREMENTS

Education

Medical or Nursing Degree.

Experience

  • 2 years’ experience in relevant field positions in MSF (activity manager in hospital, Project Medical Referent, Medical Coordinator);
  • Minimum 2 years post qualification of Professional experience;
  • Validation for covering (Para)Medical Activity Manager’s positions;
  • Experience providing training to adult learners;
  • Experience working in hospital settings.

Languages

  • Fluent English and French required;
  • Spanish and Arabic are an asset.

HOW TO APPLY

  • To apply, please submit your CV and cover letter;
  • Closing date: May 10th, 2023, 23:59 CET (Central European Time).

Apply now